Introduction and summary

Your privacy is important to META MOBILITY SL. In this policy, we would like to inform you how we process your personal data and your rights. Personal data represents information to which you may be associated as a natural person, for example your META MOBILITY SL. and contact details.

In a nutshell, we will process your data for these reasons:

• To give you offers and inspiration, both through newsletters and through targeted marketing proposals on social networks, other online and offline media.
• To communicate with you and answer your questions.
• To manage ratings and reviews of our products.
• To remind you that you have abandoned a shopping cart and to provide you with our wall art product.
• To create and maintain a customer account (including items such as favorites).
• To create and maintain a customer account (including items such as favorites).

You have various rights under data protection legislation. For example, you always have the right to object to marketing. Likewise, you can read information on how to intervene in our processing of your personal data, that is, your rights with respect to them.

Do you want more information? You can read our detailed explanations later. Below you can read more information about how, why and for how long we will process your personal data.

Who is responsible for the processing of your personal data?

META MOBILITY SL with Spanish tax identification number B-09664871, is responsible for processing your personal data. In addition, you should remember that our payment providers process the personal data collected through our site at the time of purchase and that they are independently responsible for their processing. If you want to contact us about how we process your personal data, write us an email to hola@vanvan.com

Where or from whom do we collect your personal data?

We process personal data that you have chosen to share with us.

Who can get access to your personal data?

Your personal data will be processed mainly by us at META MOBILITY SL. We will never sell your personal data. In some cases, however, we will share your personal data to fulfill our obligations to you correctly and effectively.

• In order to ensure that you have made your payments, our payment providers may access your personal data.
• In order for us to deliver your products to the postal address or facilities of an intermediary, as well as to manage any return, we will share your personal data with a transport agency.
• In order to publish your reviews on our website, we will share your personal data with the provider that provides the technical solution for publishing such reviews.
• In the event that a friend refers you to us, we will share a hash number (text ID) of your email address with a vendor that helps us enable friend referrals. The objective is to know if we should pay the service provider for referring a new client or not.
• In order to market relevant products and make our website as relevant as possible, we will share your personal data with those entities that provide us with a service to help us market them, including Google and Facebook.
• We will share your personal data with IT providers who process personal data at META MOBILITY SL as processors to help us with IT services.

If you would like more detailed information about which entities we share your personal data with, please do not hesitate to contact us.

Do we transfer your personal data outside the EU/EEA territory?

As a general rule, at META MOBILITY SL we process your personal data within the territory of the EU/EEA. However, in some cases, we employ suppliers based in countries outside the EU/EEA. When transferring your personal data outside the territory of the EU/EEA, at META MOBILITY SL we will ensure that there is an adequate level of protection.

META MOBILITY SL may transfer your personal data to the US and to the provider that provides a service to send newsletters as well as providers that provide services to market the relevant products and make our website the most relevant platform possible.

Any US providers are certified under the Privacy Shield program. Privacy Shield is an agreement between the EU and the US that aims to protect the fundamental rights of Europeans and ensure the legal security of business transfers of personal data to the US. North American companies they can enroll in the Privacy Shield certification program through the US Department of Commerce. This department will be in charge of verifying that the privacy policies of the providers comply with the strictest regulations in terms of data protection.

If you have questions about how we share your personal data, or if you want information about the corresponding security measures that we have implemented, please contact us.

How can you influence our processing of your personal data?

In accordance with data protection legislation, you can exercise a set of rights that will influence the way in which we process your personal data. You can get more information below.

Right to withdraw your consent and object to processing

You will have the right to withdraw, in whole or in part, your consent to the processing of your personal data. This withdrawal will be binding from the moment it is exercised. You will have the right to object to our processing of your personal data. You also always have the right to object to our marketing, such as newsletters.

In some other cases, the right to object will not be possible (eg, since we must store your personal data). You will have the right to object to data processing where it is based on a balance of legitimate interests. To find out what the latter means, you can learn more below. If we can put forward legitimate and compelling reasons for your processing that outweigh your interests and fundamental rights, or if the processing is carried out for the purpose of establishing, asserting or defending legal claims, you will never have right to object to their processing.

Right of access

You will have the right to obtain confirmation as to whether or not we process personal data relating to you. You will be able to obtain access to the personal data and obtain a copy of the personal data that we have processed.

Right of rectification

You have the right to rectify any inaccuracies in the personal data relating to you and to request that we complete any incomplete personal data.

Right to erasure (“right to be forgotten”) and to limit processing

In certain circumstances, you will have the right to request the erasure of your personal data. This is the case, for example, for personal data that is no longer necessary for the purpose for which it was collected or otherwise processed, or when you withdraw your consent on which the processing is based, as well as when there is no another legal basis to continue processing them.

You will also have the right to request that META MOBILITY SL limit the processing of your personal data. This will be the case, for example, when you contest the accuracy of the personal data, or when the processing is unlawful and you object to its deletion and instead request its restricted use.

Right to lodge a complaint with a supervisory authority

You always have the right to lodge a complaint with a supervisory authority.

You may do so, in particular, in any of the Member States of the EU/EEA in which you have your habitual residence or place of work, or in which the applicable data protection laws have allegedly been infringed. In Spain, the supervisory authority is the Swedish Data Protection Authority. This right is granted without prejudice to any other administrative or judicial remedy.

Right to data portability

You have the right to request the transfer of some of your personal data that we hold to another company (data portability).

This right will apply to personal data that you have provided to us in a structured, commonly used format that can be recognized by a machine and in an interoperable format if:

• the processing is based on your consent or a contract; and if
• the processing is carried out through automated means.

By exercising your right to data portability, you will have the right to have your personal data transmitted directly from META MOBILITY SL to another controller, when this is possible from a technical point of view.

How and why do we process your personal data?

We aim to be as transparent as possible about how and why we process your personal data. In the table you can obtain more detailed information about why we process your personal data (the purposes of the processing), what personal data we process, our legal basis for processing your personal data and for how long we will process such data for each purpose.

Data processing before making a purchase

We need to process your personal data in order to be able to communicate with you, to save any experiences or preferences you have enjoyed and to receive your feedback. If you do not provide us with your personal data for such purposes, we will not be able to provide you with the service or the answer to your question.

The processing of the data is necessary to effect the purchase and fulfill our agreement, etc.

In order for us to carry out your purchase (for example, to be able to deliver the service to you), we need to process your personal data. We also need to process your personal data to comply with legal or other requirements, such as data retention requirements under accounting law and consumer protection law. If you do not provide us with personal data for such purposes, we will not be able to complete your purchase on our platform.

Remember that our payment providers also process personal data in order to manage the payment of your order. Our payment providers are independently responsible for such processing. In addition, our payment providers allow you to choose an easier way to make the purchase by automatically filling in your personal data or allowing you to remember your data on your device.

Processing to manage classification

Processing to manage your customer account

In order to manage your customer account, we process your personal data to perform our contract with you. If you do not provide us with your personal data for such purposes, we will not be able to provide you with a customer account.

Processing to communicate relevant news, inspirations and offers to the customer